Andyman |
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| estratto da una recensione, comunque positiva, di un cliente che ha avuto una brutta esperienza con il Kids club CITAZIONE I only had a bad experience with the Kid's club on my last day which dampened the overall spirit. I kept my 5 years old in the club under the assumption that she will be looked after and will not be allowed to go out from there with out supervision. However, when I went to bring my child, I was told she is playing outside but i could not find her there. The staff didnt know where she was.This stunned me. I went ahead in search for her, and to my horror, I saw that she actually went inside the swimming pool (the main section) with one of her friends who is also another kid! My daughter does not know swimming and obviously didnt have any sense of danger or how deep the pool was. Luckily they were still near the border, when I found them but I fear that something dreadful could have happened if I were late by few minutes. I later complained in the Kid's club and they apologised. However, as an improvement measure, I think they should improve the service and not allow the children go out without proper supervision or parent's permission. Except for that one episode, I give full marks to this resort. in pratica ha affidato il suo bambino chiedendo che non gli fosse permesso di andarsene dal kids club (e qua è logico) e che fosse comunque seguito (anche qua logico) Da quello che ho intuito quando è andato con l'altro figlio a portare anche quello, il primo bambino non era al kids club ed era fuori, fortunatamente vicino,   |
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